Policies & Privacy

Policies & Privacy

File a Complaint Internally with NMMC

Sue Devoe, Director of Quality and Compliance Officer
(207) 834-1435

Nondiscrimination Policy

As a recipient of Federal financial assistance, Northern Maine Medical Center does not exclude, deny benefits to, or otherwise discriminate against any person on the ground of race, gender, gender identity, color, national origin, disability, sex, sexual orientation, religion or the inability to pay or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by Northern Maine Medical Center directly or through a contractor or any other entity with which Northern Maine Medical Center arranges to carry out its programs and activities.

This statement is in accordance with the provisions of Title VI of the Civil Right Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Regulations of the U.S. Department of Health and Human Services issued pursuant to these statutes at Title 45 Code of Federal Regulations Parts 80, 84, and 91.

In case of questions, please contact:

Social Work Department or Corporate Compliance
Provider Name: Northern Maine Medical Center
Contact Person/Section 504 Coordinator: Sue Devoe, Director of Quality and Compliance Officer

Telephone number: 207-834-3155
TDD or State Relay Number: 207-834-4100

Download a PDF copy of NMMC’s Nondiscrimination Policy.

Your Rights to Privacy

Confidentiality of your health information is a priority at NMMC and must be kept private. Keeping this information secure and accessible only to those who need it in order to provide health services is called patient confidentiality. At NMMC we have policies to guarantee that all information about your medical condition and treatment will be kept private and that it will only be used by the professional staff involved in your care. Please review our notice of privacy practices which will inform you on how information may be used in your care as well as other times it may be used by law.  Our employees know their responsibility in patient confidentiality upon being hired and during annual training.  Misuse of patient information by hospital staff may result in employee disciplinary action to include termination.   If you have concerns regarding your privacy, please call the privacy officer at 207-834-1455

Download a PDF of our Notice of Privacy Practices.

Access/Disclosure of your Health Information

If you want us to share information with yourself, a family member or somebody else not part of your healthcare team please complete the Release of Information Authorization form and fax it to 207-834-2311 or email it to Release.information@nmmc.org .  You may also call 207-834-1463 with any questions regarding release of information.

Download a PDF of our Release of Information Authorization Form.